1. Acceptance of Terms
By accessing or using the OpenGuilds platform, website, API, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you ("User," "Developer," or "Worker," as applicable) and OpenGuilds, Inc. ("OpenGuilds," "we," "us," or "our"), a Delaware corporation. Your continued use of the Service following any modifications to these Terms constitutes your acceptance of the revised Terms.
You represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Service
OpenGuilds is a human-in-the-loop infrastructure platform that connects software developers and AI agents ("Developers") with a network of verified human workers ("Workers") organized into domain-specific guilds. The Service enables Developers to programmatically route tasks — such as data labelling, content classification, medical coding, legal review, and technical QA — to qualified Workers via a RESTful API.
OpenGuilds acts as a marketplace intermediary and task routing layer. We do not guarantee specific task outcomes beyond our published accuracy SLAs, and we reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice. Scheduled maintenance will be announced via our status page at status.open-guilds.com.
The Service includes an API, web dashboard, webhook delivery system, worker portal, and guild management tooling. Access to certain features may require a paid subscription or the consumption of prepaid task credits. Free-tier access is subject to rate limits as described in Section 3.
3. Developer Terms
Developers may access the OpenGuilds API using a secret API key issued upon account creation. You are responsible for keeping your API key confidential. Do not embed API keys in client-side code, public repositories, or any environment where they may be exposed. In the event of suspected key compromise, you must rotate your key immediately via the developer dashboard. OpenGuilds will not be liable for unauthorized API usage resulting from your failure to protect your credentials.
Rate limits apply to all API tiers. Free accounts are limited to 100 task submissions per day. Paid plans receive higher limits as specified in your plan documentation. Exceeding rate limits will result in HTTP 429 responses. Persistent abuse of rate limits, including attempts to circumvent them through multiple accounts, may result in account suspension. You must not use the API to submit tasks that are illegal, deceptive, harmful to workers, or in violation of any third-party rights.
Prohibited uses of the API include: generating non-consensual synthetic media, facilitating harassment campaigns, circumventing other platforms' access controls, submitting tasks that contain child sexual abuse material or illegal content of any kind, and using the API to train models that compete directly with OpenGuilds without a separate commercial license.
Developers are solely responsible for the legality and ethics of the tasks they submit. OpenGuilds reserves the right to review task payloads for policy compliance, and may refuse, cancel, or redact tasks that violate these Terms. You indemnify OpenGuilds against any third-party claims arising from your task submissions.
4. Worker Terms
To become a Worker on OpenGuilds, you must be at least 18 years of age, reside in a jurisdiction where OpenGuilds operates payouts, and complete the guild-specific verification process for each guild you wish to join. Certain specialist guilds (Medical, Legal, Engineering) require credential verification. False or misleading credential submissions will result in permanent account termination and may be reported to relevant licensing authorities.
Workers must complete accepted tasks honestly, accurately, and within the stated time window. Submitting low-quality, random, or adversarially incorrect responses will result in a reduction in your quality score, which affects task routing priority and eligibility for higher-value tasks. Workers with a quality score below 0.70 may be suspended pending review. OpenGuilds uses a consensus mechanism to assess response quality; your individual response is compared against other Workers' responses on the same task.
Workers are independent contractors, not employees of OpenGuilds. You are responsible for reporting and paying all applicable taxes on earnings. OpenGuilds will provide a 1099-NEC (for US workers earning over $600/year) or equivalent documentation for your jurisdiction where required by law.
Earnings accrue in your OpenGuilds wallet upon task acceptance. Payouts are processed in USDC on a weekly basis for balances exceeding $10.00. Workers may also request manual payout for balances above $50.00 at any time. OpenGuilds reserves the right to withhold payouts pending fraud investigation or Terms violation review.
5. Payment Terms
Developers pay for tasks using prepaid credits purchased via the OpenGuilds dashboard. Credits are denominated in USD and do not expire. Task fees are deducted from your credit balance upon task completion. Per-task pricing is determined by guild type, task complexity tier, number of Workers requested, and any applicable SLA premium. Current pricing is published at open-guilds.com/pricing and may be updated with 30 days' notice.
Worker payouts are issued in USDC (USD Coin) via the Polygon network to the wallet address you have registered in your Worker settings. OpenGuilds charges no payout fee for USDC transfers. Gas fees, if any, are covered by OpenGuilds for standard payout amounts. You are responsible for providing a correct and compatible wallet address; OpenGuilds is not liable for funds sent to an incorrect address you have provided.
OpenGuilds retains a platform fee of 15% of the task price, which covers task routing infrastructure, quality assurance, fraud prevention, and Worker support. The remaining 85% is distributed to the Worker(s) who completed the task, weighted by their contribution to the consensus result. All fee structures are subject to change; material changes will be communicated by email and posted to this page with at least 30 days' notice.
6. Intellectual Property
OpenGuilds and its licensors own all intellectual property rights in the Service, including but not limited to the platform software, API design, documentation, trademarks, logos, and content on open-guilds.com. Nothing in these Terms grants you any ownership rights in OpenGuilds IP. You may not copy, reproduce, distribute, or create derivative works from OpenGuilds materials without explicit written permission.
Developers retain all intellectual property rights in the task payloads they submit ("Developer Content"). By submitting tasks, you grant OpenGuilds a limited, non-exclusive licence to process, route, store, and display Developer Content to the extent necessary to provide the Service. This licence does not extend to training OpenGuilds machine learning models on your proprietary data without a separate written agreement.
Workers retain no independent rights over task responses submitted through the platform. Task responses become the property of the Developer who submitted the task upon acceptance and payment. Workers may not copy or retain task payloads or responses outside of the OpenGuilds platform for any purpose other than quality review within their own submission history.
7. Data & Privacy
OpenGuilds collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described therein. If you are submitting task payloads that contain personal data about third parties, you are responsible for ensuring you have a lawful basis to share that data with OpenGuilds and its Workers.
Developers who submit personal data as part of task payloads act as data controllers. OpenGuilds acts as a data processor in that context and will process such data only on your instructions and in accordance with our Data Processing Agreement (DPA), available upon request at privacy@open-guilds.com. Enterprise customers requiring a countersigned DPA should contact sales.
Task payloads and results are stored for a maximum of 90 days after task completion, after which they are deleted from our primary data stores. Aggregate anonymised usage metrics may be retained indefinitely for platform improvement purposes. You may request early deletion of your data by contacting privacy@open-guilds.com.
8. Disclaimers & Liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. OPENGUILDS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OPENGUILDS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OpenGuilds' total aggregate liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the total amount you paid to OpenGuilds in the twelve months preceding the claim, or (b) $100 USD. Some jurisdictions do not allow exclusion of certain warranties or limitations of liability; in such jurisdictions, our liability is limited to the fullest extent permitted by law.
9. Termination
You may terminate your account at any time by following the account deletion flow in your dashboard settings. Upon termination, your access to the Service will cease and any unused Developer credits will be refunded to your original payment method within 14 business days, less any outstanding task charges. Worker wallet balances above the minimum payout threshold will be disbursed in the next scheduled payout cycle.
OpenGuilds may suspend or terminate your account immediately and without notice if you: (a) violate any provision of these Terms; (b) engage in fraudulent, abusive, or illegal activity; (c) submit task payloads that harm Workers or third parties; or (d) attempt to reverse-engineer, scrape, or systematically extract data from the Service. In cases of suspected fraud, OpenGuilds may freeze your account and withhold payment pending investigation.
Upon termination for any reason, Sections 1, 6, 7, 8, 10 and any other provisions that by their nature should survive termination shall continue in full force and effect.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware.
Before filing any formal legal action, both parties agree to attempt in good faith to resolve disputes through informal negotiation. Either party may initiate this process by sending written notice to the other. If the dispute cannot be resolved within 30 days of that notice, either party may proceed with formal dispute resolution.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. These Terms constitute the entire agreement between you and OpenGuilds with respect to the Service and supersede all prior agreements, understandings, and representations. For questions about these Terms, contact us at legal@open-guilds.com.